Support Engineer, Workforce Solutions - Hiring Software Delivery Job at Amazon.com Services LLC, Bellevue, WA

R2RuSDdWa3NaSjRkRlp5cmt2cjJ5OC9zeGc9PQ==
  • Amazon.com Services LLC
  • Bellevue, WA

Job Description

DESCRIPTION

Talent acquisition System Support (TASS) within Hiring Software delivery (HSD)-ROSS partners across the prospect-to-hire life cycle. TASS helps with issue resolution and root cause analysis, partnering with development teams to improve the tools that Amazon uses to Hire. TASS strives to uphold operational and quality standards while driving efficiencies for our customers.

Key job responsibilities
- Candidate should be willing to work in a 24*7 kind of work environment and should be flexible to do night shifts and weekend’s working.
- Analyze and troubleshoot recruiting systems questions and requests from recruiters, hiring managers, and employees globally.
- Have deep functional domain knowledge of recruiting systems to design business solutions.
- Solve business problems with simple solutions, applying appropriate configuration or customization to recruiting systems to meet the needs of the business.
- Drive adoption of best practice techniques to communicate with business users, including functional analysis, data flow, and data analysis.
- Research problems, plan and recommend solutions to help prioritize system solutions that reduce defects.
- Document Standard Operating procedures, technical knowledge to ensure clarity, consistency and updates
- Working knowledge of SQL and creating business dashboards

About the team
The TASS team is a part of an organization supporting the systems used by recruiters and interviewers to help Amazon scale its hiring processes. The team strives to uphold world-class operational and quality standards while driving efficiencies within these services.

BASIC QUALIFICATIONS

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix

Job Tags

Full time, Flexible hours, Shift work, Weekend work,

Similar Jobs

Fluor Corporation

Heavy Haul/Heavy Lift Engineer Job at Fluor Corporation

 ...contractor and associated activities. They are responsible for the technical execution of the heavy equipment deliveries and their installation onto foundations. For the standards by which the work is undertaken and for the quality of the Engineers work, the Heavy Lift... 

Sushi Nakazawa NYC

Assistant General Manager Job at Sushi Nakazawa NYC

 ...Michelin Experience is an absolute must.~ Strong knowledge of food - Sushi experience is not a must, but understanding premium...  ...People Skills ~ Strong Understanding of Businesses, Brands, and Networking. ~ Strong computer knowledge of Microsoft Word, Excel,... 

Penbrothers

Remote German Customer Support Specialist (B2-C1) Job at Penbrothers

 ...remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global...  ...and professional home services. About the Role As a German-speakingCustomer Support Specialist , you will be the first point... 

Epsilon

Senior .NET Developer Job at Epsilon

Overview Employer: Epsilon Data Management LLC Job Title: Senior .NET Developer Job Requisition: 6630.6563.12 Job Location: 6021 Connection Drive, Irving, Texas 75039. Required to work from Company Office (Irving, TX) certain days per week. ...

Southeast Behavioral Hospital

RECREATION ACTIVITY AIDE/COORDINATOR Job at Southeast Behavioral Hospital

 ...reach for its consumers and a labor force encompassing a 40-mile radius. Qualifications POSITION SUMMARY: The Recreation Activity/Aide Coordinator is responsible for planning and implementing activity services for assigned program, which involves defining...